Once payment is received, the Wiz will attend at your site, install a backup plugin and create a site backup* in order to be able to restore to pre-service status. The Wiz will then inspect the site, complete the requested task, or repair the single issue or problem. Finally, the Wiz will make a second backup of the site when the task is completed. If the wiz cannot fix the problem your payment will be refunded immediately and, if necessary, .
*providing site is operable. If not, first backup will be made after site operation is restored. Every reasonable effort will be made to preserve site for restoration to original pre-service condition should it become necessary.
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